The Truth

The Truth about Log book Servicing of New Cars

According to the ACCC (Australian Competition & Consumer Commission) the only restrictions that car dealers can legally put on your new car warranty is that your service must be carried out by qualified staff, according to the manufacturer’s specifications, and using genuine or appropriate quality parts where required.

Manufacturer’s Specifications

New car servicing

Servicing must be carried out in accordance with the specifications in the manufacturers Log book.


Qualified Staff


A party or parties, other than an ‘authorised dealer’ who is capable of option of taking your car to your preferred mechanic, McGrath Automotive, performing car servicing.

Genuine or Appropriate Quality Parts


The most important point here is that if a part is non-genuine (ie. not supplied by the car manufacturer), but is interchangeable with a genuine part,
it can be seen as appropriate for the purpose and would therefore not void the manufactures warranty.

Dealers are not allowed to impose any other conditions apart from the three listed above and provided these conditions are met,
the new car warranty should remain valid.

So next time you need your new car serviced, you now know that you have the choice of taking your car to your preferred mechanic.




 Log Book servicing at McGrath Automotive.

So do we meet the criteria?  We use only quality Fuchs oils,  German Technology, Manufactured in Australia with production facilities in Melbourne, Perth and Newcastle. Our filters come from Cooper filters.  Our staff are Qualified with over 10 years local experience. 
We also use Bosch Auto Parts such as batteries, Spark plugs, Wiper Inserts, Drive Belts.  All of our service parts and supplies come from the same leading brands that supply the OEM’s.  

If that is not enough, being Townsvilles leading LPG specialist, We have customer that go by the names of Carmichael Ford, Tony Ireland

Holden and Mike Carney Toyota.  If the dealer workshops are confident in our abilities to perform their LPG warranty and repair work, you can be confident that we have skills needed to look after your new car.